Privacy Policy

Who we are

Williams Air Solutions is a licensed HVAC contractor based at 1115 Ponce De Leon Boulevard, Suite A3, Belleair, FL 33756. FL Lic. #CAC1822799. You can reach us at (727) 477-3256 or office@williamsairsolutions.com.

Information we collect

Information you provide

When you contact us through the website, call us, or use our online booking system, you may provide:

• Name and contact information (phone number, email address)
• Service address
• Description of the service you need
• Scheduling preferences

We collect this information only when you voluntarily provide it by submitting a form, booking a service, or contacting us directly.

Information collected automatically

When you visit this website, standard web technologies may collect:

• IP address and approximate location (city level)
• Browser type and operating system
• Pages visited and time spent
• Referring website

This information is collected through Google Analytics and Microsoft Clarity and is used to understand how visitors use the site so we can improve it. Clarity also records how visitors interact with pages, such as clicks, scrolling and mouse movement, and can create replays of a visit. No personally identifiable information is associated with this data unless you voluntarily provide it.

How we use your information

We use the information you provide to:

• Respond to your inquiry or service request
• Schedule and perform HVAC services
• Send appointment confirmations and follow-ups
• Contact you about your service if needed

We do not use your information for marketing purposes unless you specifically opt in. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Third-party services

This website uses the following third-party services:

• Google Analytics: website traffic analysis. Google’s privacy policy: policies.google.com/privacy
• Google Ads: measures whether our online ads lead to calls or service requests. When you send a form, the email address, phone number or address you enter may be shared with Google in a scrambled (hashed) form so Google can match your request to an ad you clicked. Google Ads may also remember that you visited this site so we can show you our ads on other sites. Google’s privacy policy: policies.google.com/privacy
• Microsoft Clarity: we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps and session replay to improve the site. Website usage data is captured using first- and third-party cookies and other tracking technologies to determine the popularity of pages and online activity. This information is also used for site optimization and fraud and security purposes. Microsoft’s privacy statement: privacy.microsoft.com/privacystatement
• CallRail: call tracking. Some phone numbers on this site are tracking numbers that forward to our office, so we can see which pages and ads lead to calls. CallRail’s privacy policy: callrail.com/privacy
• Jobber: online booking and service management. When you book a service through our website, your information is processed by Jobber. Jobber’s privacy policy: getjobber.com/privacy

Cookies

This website uses cookies for analytics and advertising measurement (Google Analytics, Google Ads, Microsoft Clarity and CallRail). These cookies help us understand how visitors use the site and which ads lead to calls or service requests. You can control cookies through your browser settings. The website functions normally without cookies; disabling them only affects our ability to measure traffic.

Data security

We take reasonable measures to protect the information you provide. This website is served over HTTPS, encrypting data in transit. However, no method of transmission over the internet is completely secure, and we cannot ensure absolute security.

Your rights

You may:

• Request to see what personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at office@williamsairsolutions.com or (727) 477-3256.

Children’s privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact

Questions about this privacy policy can be directed to:

Williams Air Solutions
1115 Ponce De Leon Boulevard, Suite A3
Belleair, FL 33756
(727) 477-3256
office@williamsairsolutions.com